How to get the most out of an online doctor consultation

Online consultations are convenient, but a little preparation helps your doctor help you. Here is how to make the visit count.

Before the call

Write down your main symptoms, when they started, and anything that makes them better or worse. Have a list of any medications you take and any allergies. If you have recent test results, keep them nearby.

During the call

Find a quiet, well-lit spot with a stable connection. Be honest and specific — the doctor can only work with what you tell them. Ask questions if anything is unclear, and confirm the plan before you hang up.

After the call

Follow the plan, pick up any prescribed medication, and book a follow-up if your symptoms don't improve. With Clinigram, your consultation, prescription and any lab work stay linked to the same patient record.